Privacy Policy

At WebCrest (“we”, “our”, or “us”), we take your privacy and data security seriously. This Privacy Policy details how we collect, use, protect, and handle your information when you visit our website (https://webcrest-agency-production.up.railway.app), submit project inquiries, communicate with us, or engage our web design and development services.

We do not sell, rent, or trade your personal information with third-party advertisers. All data collected is strictly utilized to provide bespoke web development, communicate project updates, and deliver exceptional digital solutions.

We may collect information directly from you through our project inquiry forms, client portal, or direct communications:

• Contact Information: Name, email address, phone/WhatsApp number, and business or company name.
• Project Specifications: Selected project type, budget estimates, requirements, and reference URLs submitted via our contact forms.
• Authentication Details: If you sign in via our client portal, we collect your authentication credentials (handled securely via Google OAuth or Firebase Authentication).
• Technical & Usage Data: Anonymized browser type, operating system, and performance metrics utilized to optimize edge loading speeds.

Your information is used strictly for legitimate business and client-service purposes, including:

• Preparing accurate project estimates, deliverables, and architecture plans.
• Communicating directly regarding development milestones, design reviews, and deployments.
• Storing and managing inquiries securely inside our administrative Firestore database.
• Providing client authentication and dashboard functionality.
• Complying with applicable legal, accounting, and contractual obligations.

All project inquiries and authentication credentials are encrypted in transit using SSL/TLS protocols and stored securely within Firebase (Google Cloud Infrastructure) with strict server-side access controls.

Administrative access to client data is strictly restricted to authorized WebCrest administrators. While no electronic transmission or cloud storage system is 100% impenetrable, we follow modern industry best practices to safeguard your information against unauthorized access, loss, or alteration.

We collaborate with trusted, industry-standard infrastructure providers to operate our platform:

• Vercel: Edge hosting, serverless computing, and global asset delivery.
• Firebase / Google Cloud: Authentication, Firestore database storage, and secure server-side SDKs.
• WhatsApp (Meta): Optional direct messaging channel for rapid client consultations.

These providers only have access to information required to perform their specific platform functions and are bound by stringent confidentiality and data privacy agreements.

We use minimal, essential session cookies and local storage tokens strictly necessary for client authentication state, theme preferences, and smooth inertial page transitions. We do not use intrusive third-party cross-site advertising tracking cookies.

You have full sovereignty over your personal data. At any time, you may request to:

• Review or obtain a copy of the project data and contact information we hold for you.
• Request correction of any inaccurate or outdated contact information.
• Request permanent deletion of your project inquiries or client portal account.

To exercise any of these rights, please email us directly at webcrestofficialcontact@gmail.com.

If you have questions, feedback, or concerns regarding this Privacy Policy or our data handling practices, please contact us: